Shipping policy


"TAX 0%, NO TAXES OR HIDDEN CHARGES"

The prices published in all the products in our shop are the official prices established by the manufacturers themselves.

On the final payment screen you will see an amount for "taxes" which refers to the payment of the corresponding V.A.T. that we have to apply by law plus all the management costs that importing requires, all of which is already included in the total.

Before 7 November 2021 our prices already included these taxes in the total price of the products, i.e. they were not broken down. In order to make the invoices easier to understand and to be able to offer better discounts on the "product prices, before taxes", as well as to comply with all the legal provisions in this respect, on the aforementioned date this modification was made and the details of what each concept includes are shown separately.

So why do they say it is "TAX 0"%?


GOOD QUESTION! Actually, our advertising claim says exactly "TAX 0%, NO TAXES OR HIDDEN CHARGES" and that is exactly what we offer since, once you have placed your order through our shop, you will not have to pay anything else at all when you receive it, neither import charges, nor V.A.T. or any other kind of duties or charges that may arise during the release process.

Generally, in an attempt to offer cheaper prices, some shops may omit to charge these taxes but, in addition to breaking the law, they are putting the customer at risk that, once their order arrives at his country, it will be held at customs until the corresponding taxes are paid, including V.A.T. and other handling costs (higher than when doing it through us). Sometimes, they may even require the customer to hire a "customs agent" for the release of the goods, which means an EXTRA COST (as well as TIME!) that in most cases is higher than the price of the product itself.

All purchases in our shop are FULLY GUARANTEED:

If your package is retained in customs for any reason we take care of all the management and payment of taxes and we guarantee the release of the same in less than 24 hours. We take care of everything, the customer does not have to do anything at all, except wait to receive the package on the promised date.

If your package is held up any longer and you want your money back, no questions asked, we will immediately refund the full amount of your purchase, including shipping costs. It doesn't matter if you simply don't want it anymore.

Releasing a package when a customs process has been initiated can be a very nerve-wracking and costly task if you don't have the resources and knowledge, as well as specially trained staff, to do this kind of work. We have the contacts, the knowledge and the best professionals that guarantee 99.99% that your order will arrive in the agreed time and, moreover, you will not have to pay anything more when you receive it, even if other costs arise in the import process that were not foreseen or prepaid.

Another important point is the "RETURNS" for factory defects.

If you receive a product that has a factory fault, we will exchange it for the same product FREE OF CHARGE. We will be responsible for all the return labels as well as all the costs of bringing the product back to you and delivering it to you at NO COST. In other words, we give you a new one and you give the delivery person the defective product at the same time. It's that easy, no small print.

In short, we want to be TOTALLY TRANSPARENT with our customers and support them so that they have a truly satisfactory shopping experience. Due to the significant volume of orders we handle on a weekly basis, we are able to access priority rates that we make available to our customers, such as totally free shipping from 500 MXN.

We offer all our experience so that our customers do not have to worry about ANYTHING once the purchase is made and receive the order in the time agreed in each case.

If you have any questions you can contact us at sales@thelordofthemagic.com and also via WhatsApp on +52 9841876571 or by clicking here.

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SHIPPING  COSTS 

We are located in Mexico City.

We ship all over the world with PREFERENTIAL SHIPPING RATES in the following countries:

Rates updated 9th Dec. 2021

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SHIPPING TO MEXICO:

FREE shipping to all of MEXICO.
Delivery 8-12 working days.
Minimum order 500 MXN.
(orders under 500 MXN will be treated as NORMAL shipment)
All taxes included.
NO EXTRA CHARGES.
Price: FREE

NORMAL shipping to all of MEXICO.
Delivery 3-6 working days.
All taxes included.
NO EXTRA CHARGES.
Price: 195 MXN

URGENT dispatch to all of MEXICO.
Delivery 1-2 working days.
All taxes included.
NO EXTRA CHARGES.
Price: 495 MXN
 
 


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SHIPPING TO CANADA:

FREE shipping to CANADA.
Delivery 8-12 working days.
Minimum order 100 CAD.
All taxes included.
NO EXTRA CHARGES.
Price: FREE


URGENT shipping to all of CANADA.
Delivery 1-3 working days.
All taxes included.
NO EXTRA CHARGES.
Price: 32 CAD
 
 


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UNITED STATES OF AMERICA:

NORMAL shipping to all U.S.
Deliveries in 3-5 business days.
Minimum order 50 U$
NO EXTRA CHARGE
Price: FREE

URGENT dispatch to all U.S.A.
Delivered 1-2 business days
NO EXTRA CHARGE
Price: 19.95 USD



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SHIPPING TO EUROPE

FREE shipping to any country of EU.
Delivery 13-15 working days.
Minimum order 100 EUR.
All taxes included.
NO EXTRA CHARGES.
Price: FREE


URGENT shipping to any country of EU.
Delivery 3-5 working days.
All taxes included.
NO EXTRA CHARGES.
Price: 45 EUR

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REST OF THE WORLD

 
FREE shipping
Delivery 15-18 working days
Minimum order
( 100 USD )
All taxes included
NO EXTRA CHARGES
Price: FREE
STANDARD shipping
Delivery 10-15 working days
NO minimum order

All taxes included
NO EXTRA CHARGES
Price: 25 USD

URGENT shipping
Delivery 3-5 working days.
All taxes included.
NO EXTRA CHARGES.
Price: 75 USD


*If you try to place an order for any of these countries from outside of them the rates shown may vary due to the geo-localization system of our website. We recommend you, in case you want to send your products to any of these countries without being physically located there, to contact us to confirm your quotation without any commitment. Contact us at sales@thelordofthemagic.com or WhatsApp +52984187651 anytime for further info.